Refund & Cancellation Policy
Refund & Cancellation Policy - PromptPulse AI Emporium
At PromptPulse AI Emporium (operated by David Marshall), we strive to deliver high-quality AI prompts and digital tools.
1. Digital Product Policy
Due to the immediate delivery nature of downloadable digital assets and AI prompts, purchases are generally non-refundable once content access is delivered or downloaded.
2. Refund Eligibility
You are eligible for a full refund or product replacement within 14 days of purchase if:
- The digital assets provided are defective, corrupted, or non-functional.
- You experienced a duplicate transaction charge.
3. How to Request a Refund
Email our support team at support@promptpulseai.com with your order number and transaction details. Approved refunds will be issued back to your original payment method via Stripe within 3–5 business days.